How do I use Zoom?

We use a video chat tool called Zoom to host most of our class events here at Skillcrush. Zoom allows you to interact with your instructor, share your screen, and chat with your classmates. 

Setting Up Zoom

  1. Visit https://zoom.us/signup and enter your email address, then click the “Sign Up” button.
  2. In the popup window, double-check that your email address is correct, then click the “Confirm” button.
  3. Head over to your email inbox and open the email from Zoom. Click the Activate Account button to confirm your account, create a password, and sign in to your Zoom dashboard.
  4. You’ll be prompted to open the application automatically.

That’s all there is to it! Easy-peasy. To be sure everything's working correctly, follow the instructions below to test your connection or troubleshoot any issues that came up during the sign up process.

Joining a Zoom Event

Before you join an event, make sure you have:

  • A pair of headphones, which will cut down on background noise and echoes that can be distracting for your fellow students.
  • A microphone & webcam of some kind. The ones that came with your computer are usually just fine!
  • The Zoom application installed on your computer.

Once you have those three things, here's how to join an event using Zoom:

  1. Open your event confirmation email.
  2. Click the Zoom meeting link.
  3. You will be prompted to open the application automatically. 

That's it! We recommend saying hello and then muting yourself out of consideration to fellow attendees. 

Keep in mind that you won't be able to join an event until the instructor does. So if you're told the meeting hasn't started, hold tight! You're probably just a couple minutes early. (Love the enthusiasm, early bird!)

Testing Your Zoom connection & Troubleshooting issues

To be sure everything's working correctly, you can test your connection using this link: http://zoom.us/test.

If you aren't able to download Zoom, you can still join a meeting by doing the following:

  1. Open your event confirmation email. 
  2. Click the Zoom meeting link. 
  3. Instead of downloading the application, click the "join from web" link on the download screen. (See first screenshot below.)
  4. Enter your name and join the meeting! (See second screenshot below.)

Troubleshooting Zoom

Technical difficulties are the worst! But troubleshooting is also good practice for your future tech career. ;)

Here are a few things we recommend trying if you run into problems:

  • Restart your browser.
  • Try using a different browser.
  • Video issues? Try checking out this article for some tips.
  • Sound issues? Unplug and replug microphone/headphones.
  • Restart your computer.
  • Check your browser permissions to allow use of your camera and microphone.

If you run into any other problems, feel free to email us at  questions@skillcrush.com. We'll do our best to help!

If things still go wrong

  • Email your instructor to see if they’re having technical difficulties, or are running late.
  • Try again another time. Unfortunately, services go down sometimes. You can often see reports of outages on http://downdetector.com.

Happy Zoom-ing!

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